Privacy Policy

This policy explains what information SoWell (“we”, “us”) collects when you visit www.sowell.in or contact us, how we use it, and the choices you have.

Information we collect

• Information you give us. When you fill in our contact or bulk-order form, we collect your name, email address, phone number, company name (if any) and the message you send.
• Information collected automatically. Like most websites, our hosting and security providers record basic technical data such as your IP address, browser type, device and the pages you visit. This helps us keep the site secure and working properly.
• Cookies. We use only the cookies needed for the website to function. We do not use advertising cookies.

How we use your information

• To reply to your questions, bulk-order enquiries and requests.
• To keep our website secure and improve how it works.
• To meet our legal obligations.

We do not sell or rent your personal information to anyone.

Buying through marketplaces

Our products are also sold through third-party platforms such as Blinkit. When you buy on those platforms, your order, payment and delivery details are handled by that platform under its own privacy policy.

Who we share information with

We share information only with service providers who help us run this website (such as our hosting and security providers), and only as needed for them to do that work. We may also disclose information if required by law.

How long we keep it

We keep enquiry messages only as long as needed to respond and to maintain reasonable business records, after which they are deleted.

Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you, or withdraw your consent to our using it, in line with applicable Indian law including the Digital Personal Data Protection Act, 2023. To make a request, contact us using the details below.

Security

We use reasonable technical and organisational measures to protect your information. No website can be completely secure, but we work to keep your data safe.

Children

This website is not directed at children, and we do not knowingly collect personal information from anyone under 18.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact us

For any privacy question or request, please reach us through our Contact page.